Customer FAQs

Why would I buy a Cloveragri Implement  ?

Buying a Cloveragri implement ensures you receive affordable high-quality, reliable machinery designed for durability and efficiency, backed by a family owned company  with a proven track record. Their equipment is trusted worldwide for performance and innovation, making it a valuable investment for your farming needs.

Who is Cloveragri  ?

Cloveragri Machinery Australia is the sole distributor for Cloveragri in China, which supplies high-quality machinery and tractor implements to many countries. You can visit their website at www.cloveragri.com to learn more

How long has Cloveragri been in Australia ?

Cloveragri has been in Australia for 8 years with over 1000 customers Australia wide. 

What is the warranty period for Cloveragri products  ?

The warranty period is 2 Years.

Where can I get spare parts for a machine purchased from Cloveragri ?

Directly from us. Please use this form to order spare parts! FORM  

How long does it take to ship my ordered machine?

We usually ship by BIG POST, and orders are typically collected within 24 hours of received payments. The transit time is usually 3 to 7 days, depending on your location

Which hydraulic oil do I have to top up on my machine?

Almost all of our machines require a ISO46 hydraulic oil. If you are in doubt, just ask us.

Which transmission oil do I have to top up on my machine?

Almost all of our machines require an 80W90 gear oil. If you are in doubt, just ask us.

Is my Implement delivered ready for operation?

The implement has been factory tested and then partly disassembled and packed into a protected steel crate for transport. Final assembly is to be carried out by you. If you have any questions, just ask us.

Do you offer support if I need help using the machine?

Yes — we provide ongoing support after purchase. Our team can assist with setup, operation, troubleshooting, and maintenance advice to ensure you get the most out of your machine.

Can you help me choose the right implement for my tractor?

Absolutely. We’ll match the correct implement based on your tractor’s horsepower, hydraulic capacity, and intended use to ensure compatibility and performance.

What should I do if my machine arrives damaged or missing parts?

Please contact us immediately with photos and details. We’ll arrange replacement parts or repairs as quickly as possible. If the issue falls under consumer guarantees, we’ll also cover reasonable costs to resolve it.

Do you deliver to rural or remote areas?

Yes — we deliver Australia-wide, including rural and remote locations. Freight costs and delivery times may vary depending on your location.

Are your machines easy to assemble after delivery?

Most Implements require minimal setup. We provide clear instructions, and our team is available to guide you through the process if needed.

How do I track my order after purchase?

Once your order is dispatched, we’ll provide tracking details or freight contact information so you can monitor delivery progress.

Do you offer bulk discounts or special pricing?

Yes — we offer discounts for bulk purchases. Contact us directly for a tailored quote.

Can I return or exchange a product if it’s not suitable?

We assess returns on a case-by-case basis. For change-of-mind purchases, return conditions may apply. If a product is faulty, your rights are protected under the Australian Consumer Law, including repair, replacement, or refund.

What payment methods do you accept?

We accept bank transfer, credit/debit card, and other agreed payment options. Please contact us if you require specific arrangements.

How can I contact your team for quick support?

You can reach us via phone, email, or website enquiry. We aim to respond quickly and provide practical support when you need it.

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